Terms and Conditions

Effective Date: 01/26/2024

These Terms and Conditions, including our Refund Policy, outline your rights, responsibilities, and the limitations of using LoadCompanion.

1. Introduction

Welcome to LoadCompanion. These Terms and Conditions ("Terms") govern your use of the LoadCompanion app and any related services provided by Refined Innovators LLC. By accessing or using LoadCompanion, you agree to be bound by these Terms. If you do not agree with any part of the Terms, you are prohibited from using or accessing this extension.

2. Your Access to the Extension

  • Account Use: You are responsible for maintaining the confidentiality of your account and password.
  • Acceptable Use: You agree not to use LoadCompanion in any way that is unlawful, harmful, or infringes on others' rights.

3. Subscription and Payment Terms

  • Auto-Renewal: Your subscription will automatically renew at the end of each billing cycle unless you cancel it before the renewal date. You can manage or disable auto-renewal through your account settings. Cancellations will take effect at the end of the current billing cycle, and no refunds will be issued for the remainder of the subscription term.
  • Payment Methods: We accept major credit cards, debit cards, and other online payment methods as specified during checkout. It is your responsibility to ensure that a valid payment method is linked to your account. Failure to maintain an active payment method may result in subscription suspension or cancellation.

4. Refund Policy

All subscription fees for LoadCompanion are non-refundable. Once your subscription is activated, we do not offer refunds for any reason, including but not limited to:

  • Deciding that you no longer need the service.
  • Failure to cancel the subscription before the renewal date.
  • Dissatisfaction with the service after use.
  • Switching to another service provider or product.
  • Personal or financial circumstances preventing continued use of the service.

5. Intellectual Property Rights

The extension and its original content, features, and functionality are and will remain the exclusive property of Refined Innovators and its licensors. Our intellectual property must not be copied, modified, distributed, sold, or leased without our express written consent.

6. Sending Grant and Email Usage

  • User Responsibility: By using LoadCompanion's email-sending features, the user confirms that they have the necessary rights and permissions to send emails on behalf of their own account.
  • Compliance with Laws: The user agrees to comply with all applicable laws and regulations, including anti-spam laws such as the CAN-SPAM Act, GDPR, and similar regulations in their jurisdiction.
  • Liability Disclaimer: LoadCompanion is not liable for any damages or legal issues arising from the misuse of our service to send emails.
  • Prohibited Activities: Users agree not to use the service for:
    • Sending unsolicited or bulk emails (spam).
    • Harassment, fraud, or other unlawful activities.
    • Misrepresentation of identity or affiliation.
  • Termination of Service: LoadCompanion reserves the right to suspend or permanently terminate a user's account if they are found to be in violation of these terms, including misuse of the email-sending features. This action may include disabling all associated services and features provided by LoadCompanion without prior notice.
  • Agreement to Policies: By using the service, users agree to adhere to LoadCompanion's Terms and Conditions, Refund Policy, and Privacy Policy.

7. Indemnification

You agree to defend, indemnify, and hold harmless Refined Innovators and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of:

  • Your use and access of the extension by you or any person using your account and password.
  • A breach of these Terms.
  • Content posted on the extension.

8. Limitation of Liability

To the fullest extent permitted by law, Refined Innovators LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the extension.
  • Any conduct or content of any third party on the extension.
  • Any content obtained from the extension.
  • Unauthorized access, use, or alteration of your transmissions or content.

9. Liability for Downtime or Interruptions

LoadCompanion aims to provide reliable and uninterrupted service; however, we cannot guarantee continuous availability.

  • We are not liable for any service interruptions, downtime, or delays caused by:
    • Maintenance or updates.
    • Technical issues with third-party providers or platforms (e.g., email servers, cloud services).
    • Unforeseen events such as natural disasters, power outages, or other force majeure circumstances.
  • While we strive to minimize disruptions, you acknowledge that temporary interruptions may occur and agree that LoadCompanion will not be held liable for any losses or damages resulting from such occurrences.

10. Feedback and Suggestions

We welcome your feedback and suggestions to improve LoadCompanion. By providing feedback, you agree to the following:

  • LoadCompanion may use your feedback or suggestions for any purpose, including improving, modifying, or developing new features or services, without any obligation to you.
  • You grant LoadCompanion a non-exclusive, royalty-free, worldwide, perpetual, irrevocable, and transferable license to use, copy, modify, distribute, and otherwise exploit your feedback in any manner.

If you do not agree with these terms, please refrain from providing feedback or suggestions.

11. Disclaimer

Your use of the extension is at your sole risk. The extension is provided on an "AS IS" and "AS AVAILABLE" basis. The extension is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

12. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any changes by posting the new Terms on this page.

13. Contact Us

If you have any questions about these Terms, please contact us at [email protected].